AI Consultant for Uspacy
A bot that will answer clients in Uspacy chats 24/7 using your knowledge base — on your website, in Telegram, Viber and Instagram — and call a manager when a human is needed.
Why
Clients write in the evening, at weekends and when every manager is busy. Most questions repeat: prices, timing, delivery, how to book. AI Consultant will answer them at once — using the information you gave it — and leave complex requests to your managers, notifying them.
What we're planning
Answers 24/7 in your channels
Website widget, Telegram, Viber, Instagram — the bot works only in the Uspacy external lines you choose.
Your knowledge base
Texts and files about your services, prices and terms, quick-start templates — or build the base automatically from your website and your managers' chat history: the bot suggests entries, you approve them.
Doesn't get in managers' way
The bot handles only unassigned chats and doesn't take them. A manager sees the conversation and can join at any time.
Calls a human
When a client asks for a manager or the bot doesn't know the answer, the people responsible from the settings get notified.
Your tone and name
You set the role and the style of answers; clients see the bot name from the settings.
Log and transparent costs
Every bot conversation is in the log, with filters by date, channel, chat and lead or contact. A choice of several AI models — from economical to the most powerful; the cost of each answer is shown right in the app.
This description is preliminary — the feature list may change before release. Have a suggestion? Let us know.
Be the first to know
Leave your email — we'll let you know as soon as AI Consultant appears in the Uspacy Marketplace. Add your workspace if you'd like to join the testing.